See Services for guidance as to who to see for a particular problem. If in doubt ask a receptionist.

The telephone number for reception and most appointments is 01604 890313. Other contact numbers are given below where appropriate.

Surgery hours
Monday to Friday 8.30am to 6.30pm. We are closed on Bank Holidays and for staff training on one Wednesday afternoon a month. Telephone lines are open Monday to Friday 8.30am to 6pm. They can be very busy for the first hour or so but we will answer your call as soon as possible. During the lunch period (12.30pm-1.30pm) lines are open for emergencies only. The emergency number will be given on a recorded message. Click here to see a timetable of clinic sessions.

With a doctor: telephone 01604 890313 as soon as possible after 8.30am or come to the surgery and speak to a receptionist. Normally you will be offered an appointment on the same day. A small number of appointments are available to make in advance under special circumstances, for example if you are disabled and need more time to arrange transport. Ten minutes are usually allotted for an appointment. If you think you might need more time please ask at reception.

With a practice nurse or phlebotomist: contact reception. Some appointments are available on the day and others can be made up to 4 weeks in advance.

Urgent medical problems out of hours: telephone NorMed on 01604 722282. A receptionist will take the necessary details and a doctor will call you back to advise. If necessary the patient will be invited to attend the clinic in Northampton for further assessment. If the patient is housebound and needs to be seen urgently, a home visit will be arranged.

Alternatively, for advice only at any time, contact NHS Direct on 0845 4647 or visit the website www.nhsdirect.nhs.uk

Life-threatening emergencies: in cases of major injury, severe chest pain, severe breathing difficulty or collapse, dial 999 for an ambulance.

With a health visitor: 01604 890149. If she is not available when you call, you can leave a message on her answerphone.

With a district nurse: 01604 890149 or 890185. The best time to call is 8.30am-9am. At other times you can leave a message on the answerphone.

With a midwife or podiatrist: contact reception. You can make an appointment without seeing a doctor.

With a counsellor: If you would like to see the counsellor you will need first to discuss the problem with one of the doctors. Her appointments are on Friday mornings.

IMPORTANT: If for any reason you have to cancel an appointment please give us as much warning as possible.

Parking and Disabled Access
Please use the Denton Village Hall car park within the area indicated by the white markings. For disabled access there are three spaces immediately adjacent to the surgery entrance which is reached by driving beyond the main car park entrance then turning left down Orchard Lane

Transport
With assistance from the Countryside Agency the surgery has established a bus service for patients to travel to and from the surgery from outlying villages at a subsidised cost. Click here for details.

Home Visits
Home visits can be made for patients who are housebound through illness or disability. Please telephone 01604 890313 before 10.30am. The doctor may call you back before visiting.